Your icemaker may make small or hollow cubes if it's not supplied with enough water. This may also cause the icemaker to cycle before the cubes are completely frozen.

To repair this problem, turn off the water supply to the refrigerator and remove the water supply line from the water inlet valve. The inlet valve is located where the water supply line connects to the refrigerator, usually behind the refrigerator near the floor.

Put the end of the water line in a bucket and turn the water supply on. There should be a good stream of water jetting from the tube. If not, the water supply valve on the household plumbing system is probably plugged. Try clearing out any obstruction, and if that doesn't work, replace the valve. If there is a good stream, the water inlet valve the water line connects to probably needs to be replaced.

Enter the model number of your refrigerator into our PartDetective or contact us for the item number of the replacement water valve.

*Note: Reverse Osmosis (R/O) systems should never be used to supply water to icemakers as they do not provide enough volume.

For more information, order our comprehensive icemaker repair manual.

Improved shipping with new carrier DHL
RepairClinic.com is now shipping all orders with DHL. As a result, our customers are getting even better delivery service from us. Here's a look at the changes and benefits of DHL shipping:
1. Later Shipping Cut-Off: We now offer same-day shipping of in-stock parts shipped via any method to anyone in the US until 6:30 p.m., Monday through Friday.
2. Saturday Shipping: We now ship orders on Saturday. Any two-day or overnight order placed after 6:30 p.m. on Friday up to 2 p.m. on Saturday will ship out Saturday, meaning customers who order late Friday or early Saturday can get their orders as soon as Monday.
3. Lower Shipping Rates: We lowered our minimum shipping rate, called Economy, to $6.25 for all orders $15 and over. These orders take two to seven days. The rate for orders under $15 is still $4.95.
4. Premium Shipping Option: We introduced a new option called Premium, which costs just $7.95 and gets any package to its destination in one to four days, guaranteed.
5. Order Tracking: Door-to-door tracking information is now available on every package we ship.

Check out our new shipping map to see how fast you can get your orders now.

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Fun facts
Sea ice is about as salty as the ice in your freezer. Although sea ice is made from salty sea water, the salt molecules are rejected back into the liquid as ice forms. There isn't much room for salt molecules to be trapped in the close-knit structure of sea ice.
-From Pauline Couture's Fun Facts About Ice.

Appliance maintenance calendar
We've put together a maintenance calendar to help you figure out what needs to be done and when. Add the page to your favorites, or print it out and keep it for reference throughout the year. You can find the appliance maintenance calendar here.

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